Sunday, June 23, 2024

Claims Correspondence Available Through myWCB April 1st

Electronic claims correspondence will soon be available through myWCB as of April 1. The choice is yours. Anyone in the WCB Claims Admin Manager Role in myWCB can sign up for this new feature.

Three things to know before signing up:

Who has access? The initial subscription is done on an operational level so all users in the WCB Claims Admin Manager Role with the same account and industry are signed up at once with the initial subscription.

Staying online. If you, or anyone else within your company, calls to request the delivery method be changed to fax for a specific letter, that specific correspondence won’t be available electronically through myWCB.

Making the save. Save your correspondence directly to your system—it will be available online for 90 days before it’s automatically deleted from myWCB.

Want more information? 

More detailed information can be found in the fact sheet. Any technical questions can be directed to WCB’s eBusiness Support team at 780-498-7688 or toll-free at 1-866-922-9221.